Accessing "My Account" Below is a step-by-step process on how to access the “My Account” feature from the UAlbanySports mobile app. Step 1: Click on the UAlbany Sports app icon on your mobile device's home screen. This will bring you to the UAlbanySports app home screen. Step 2: Click on the menu in the top left-hand corner. Step 3: When you click on the menu button a drop-down menu will appear. Click on the "Ticket Central" drop-down menu. Step 4: When you click on "Ticket Central" a secondary drop-down menu will appear and you will need to click on "My Account". Step 5: Step 4 will bring you to the Ticket Return homepage. From here you will need to click on the menu in the top right-hand corner. Step 6: When you click on the menu it will provide a drop-down menu. From this point click "Sign In". Step 7: You will be prompted to enter the email associated with your account. Step 8: After entering your email, it will prompt you to enter your password. From this point, you will now be logged into your ticketing account through the Ticket Return software.